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Nucleus Paragon Espresso – Extract Chilling Rocks

Name: Nucleus Paragon Espresso - Extract Chilling Rocks
SKU: PG-ESPRESSO
Availability: InStock

$89.00

Store

Basic Barista

0 out of 5

SKU: PG-ESPRESSO Categories: Accessories, Equipment, Non-Coffee Tags: Coffee ball, Espresso tool, extract Chilling, Nucleus Paragon

Experience the wonders of Extract Chilling with the Nucleus Paragon Espresso Chilling Rock Set. Crafted in collaboration with Nucleus Coffee Tools and Zurich University of Applied Science (ZHAW), this innovation enhances your coffee’s flavours via extract chilling.

Backed By Science

ZHAW’s groundbreaking research on volatile aroma compounds revealed that instant cooling during extraction captures these elements, resulting in aromatic, flavour-packed coffees.

The Paragon Chilling Rock is meticulously designed for coffee enthusiasts, featuring titanium-coated stainless steel for exceptional durability. Filled with a high-density liquid, these rocks maintain the perfect temperature for effective extraction chilling, ensuring even and rapid cooling.

The Paragon Espresso Mount

Our custom-designed Paragon Espresso Mount provides stability for the Chilling Rock. It effortlessly fits on any cup, with adjustable height to accommodate various cup sizes and coffee machines. Anti-slip grips ensure a secure fit.

Key Features

Unleash richer flavours and otherwise lost aromas
Built to last with durable materials
User-friendly design for hassle-free use

How to Use Paragon Espresso System:

Place the Paragon Espresso Mount on top of your cup.
Set a Paragon Chilling Rock on the mount.
Pull your espresso shot as usual.
Watch as the espresso is instantly cooled, sealing in the exquisite flavours.
Remove your espresso after the first 50% of your shot has been pulled.
Enjoy your extract chilled espresso!

Included:

4 x Paragon Chilling Rocks
2 x Paragon Espresso Mounts

*Please note we now have available Replacement Paragon Chilling Rocks.

Shipping Policy

Basic Barista is located in Melbourne, Victoria, Australia.

DOMESTIC SHIPPING:

We offer $9.95 Shipping Australia Wide on MyRoast. All orders should arrive within 1-6 business days for same city & other Metro areas. 1-14 Business days for Regional and other Australian addresses. This is just a general guide and in some instances a delivery can take longer than usual to arrive for a multitude of different reasons.

All parcels are sent with tracking!

Currently we ship all of our orders out using standard shipping and have limited Express Post on smaller items. To organise a quotation for Express shipping services on bulkier items please get in contact with us here.

Our delivery partners are Australia Post & Sendle. Every order is evaluated individually prior to fulfilment in order to offer you the best value and service available. It is important to note that all orders sent out will be ATL (Authority to leave) by default, to request a different service simply send us a message at basicxbarista@gmail.com or write so in the 'Notes' section at checkout.

Please note that once your order has left us and is in the hands of the courier / post, we do not have control over the shipping time or the handling of your order. This being said if you feel that the shipping is taking too long or that your parcel has been Mishandled, Damaged or Missing please let us know so that we can look into this further for you.

Alternative Shipping Addresses / Parcel Lockers:

We can ship to alternative shipping addresses such as Parcel Lockers, to do this please enter your Parcel Locker shipping info as outlined in the image below:

Please note: We can not fulfil any 'Local Delivery' orders with shipping addresses to Parcel Locker or PO Box. This has to be sent via Australia Post. (Standard or Express shipping can still be arranged for this).

For some products that are available as PRE-ORDERS we will ship these to you once they have been made available to do so, If you have placed an order that includes both pre-order items as well as in stock items we will hold all items by default until all of the products in your order become available.

*Please note that the standard domestic flat rate shipping quotation above is not applicable for our wholesale customers, please get in touch with us to learn more about our wholesale shipping prices and information.

INTERNATIONAL SHIPPING TERMS AND CONDITIONS - CUSTOMS / DUTY:

We use a combination of your location, the estimated total weight of your order and the amount of items in your order to provide a shipping fee.

Please note that ALL electronic products that are sold by Basic Barista Aus are required to be plugged into an Australian wall socket or the equivalent power requirements. This means that you may need to purchase/use a third-party adaptor product. Damage resulted from incorrect power / incorrect use of appliance will void warranty and will not be refunded/reimbursed, nor will Basic Barista Aus be held responsible for misuse or costs occurred because of this.

At anytime if you are confused or have any questions at all regarding your order please don’t hesitate to send us a message via our Contact Us page.

If you would like to place an order and you are located in a country outside of our shipping zone, we request that you get in touch with us via e-mail. Please supply us with the following information and we will get back to you regarding an international freight quote.

Full NameAddress
Contact phone number
Items you are interested in purchasing

E-mail: info@thebasicbarista.com

DUTY CHARGES

International orders may be subject to local charges, this is the exact same process as when shipping anything internationally. Any customs or import duties and any associated fees are charged when your order reaches its destination county. These charges must be paid for by the recipient of the parcel. We do not have any control over these charges and can’t predict what they may be. Basic Barista Aus cannot be held responsible for any additional charges on your order, nor can we accept a return of the order under these circumstances. Customs policies are different for every country so please contact your local customs office for further information. If you refuse to pay any additional charges your parcel and it’s contents may be abandoned and Basic Barista Aus will not be held responsible for any loss of funds as a result of this. We cannot mark international orders as a gift in order to bypass or reduce any customs fees, nor can we change the valuation of your orders contents.

In the event that you request a return / warranty you may need to send the order back to our HQ located in Melbourne. We will require you to pay for any shipping expenses, duty and or import fees occurred when your order arrives back to us. Because of this lengthy and costly process we encourage that you 1. Make sure you place the correct order in the first place 2. You read and understand the product/s you are purchasing and have a general understanding of how said products are expected to preform/what they require to preform correctly.

To learn more about our returns policy please click HERE.

Refund Policy

Domestic Returns:

We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

Damaged and Incorrect Products

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, tea, or coffee), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, clearance items or gift cards.

Change of Mind Returns & Returning Products

To start a return, you can contact us at info@thebasicbarista.com If your return is eligible and accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. We will subtract the Shipping fee from the amount paid back to you for any Returns under a 'change of mind' returns.

Items sent back to us without first requesting a return will not be accepted.

Please note that under a change of mind return and under some circumstance we can not refund the shipping amount.

For 'change of mind returns' we occur transaction fees that maybe subtracted from the final refunded amount, this applies for pre-order cancelations and wholesale order cancelations. This will be charged up to 2-6% depending on the payment method used when checking out.

You can always contact us for any return questions at info@thebasicbarista.com .

Product Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds & Refunding Orders

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

International Returns:

Unfortunately at this time we are unable to offer a change of mind return policy to our customers placing orders to anywhere outside of Australia.

However if there is something wrong or incorrect with your order we will be more then happy to discuss this with you.

If your item was damaged during transit, you received an incorrect item or there is anything else incorrect about your order please get in contact with us right away.

Fraudulent Orders:

We have systems in place to detect fraudulent orders placed by scammers.
In the instance that your order has been confirmed as suspicious or fraudulent your order will be canceled and refunded.
We occur transaction fees that maybe subtracted from the final refunded amount, this applies for fraudulent orders, pre-order items cancellation and wholesale order cancelations.

!!! IMPORTANT PLEASE READ!!!

We ship some products that require an electric plug-in connection to a wall socket. ALL ELECTRONIC PLUG-IN PRODUCTS ARE INTENDED FOR AUSTRALIAN WALL SOCKETS ONLY OR THE EQUIVALENT POWER VIA A REPUTABLE WORKING ADAPTOR. Basic Barista Aus is not responsible for any damages, loss of money or any other circumstances in the instance of miss-use with the incorrect power. Please understand that if you are purchasing an electronic product that the product may need an adaptor to function, Basic Barista Aus will not be responsible for loss of money / damages in this instance.

Cancellation / Return / Exchange Policy