Getting customers their coffee

You ship it. When a customer buys your product, you are responsible for shipping and fulfilling the order yourself. It is expected that you already have established services or procedures in place to effectively manage these aspects of your business.

You choose the shipping option and rate for each of your products and handle packaging, shipping, returns and customer service.

We encourage sellers to include tracking or a means of updating customers on successful fulfilment.

You ship it

The basics.

myroast™ is committed to providing a seamless and affordable shopping experience, and that includes shipping. Shipping can be a significant expense and that's why we need your help to ensure that shipping rates offers are reasonable, competitive and consistent industry standards and expectations.

Shipping rates.

While shipping rates are at the discretion of Sellers, we discourage price-gouging and encourage Sellers to offer reasonable and competitive shipping rates consistent with industry standards and expectations.

We also encourage Sellers to offer rebates whenever possible to assist in reducing shipping costs for our Customers.

As a guideline, we have provided the standard shipping and postage rates established by Australia Post below. However, please note that while we make every effort to ensure pricing is accurate and up to date, pricing may be subject to error or change without notice, and for this reason encourage Sellers to observe the current shipping and postage rates established by Australia Post for Flat Rate Shipping and Postage.

Shipping rates guidance.

For convenience, we provide the Flat Rate Shipping fees established by Australia Post below.

Small Package

Australia Post - Flat Rate Shipping ($AUD Incl. GST)		Typical Coffee Packaging
Max Dimensions	220mm H x 160mm W x 70mm D	Typical Dimensions	210mm H x 120mm W x 70mm D
Max Weight	4kg	Size	<250g
Flat Rate Shipping - Regular	$9.70ea
Flat Rate Shipping - Express	$12.70ea
Packaging - Satchel	$0.25ea
Packaging – Parcel Box	$1.60ea

Medium Package

Australia Post - Flat Rate Shipping ($AUD Incl. GST)		Typical Coffee Packaging
Max Dimensions	240mm H x 190mm W x 120mm D	Typical Dimensions	265mm H x 190mm W x 90mm D
Max Weight	4kg	Size	500g
Flat Rate Shipping - Regular	$13.25ea
Flat Rate Shipping - Express	$16.75ea
Packaging - Satchel	$0.25ea
Packaging – Parcel Box	$1.88ea

Large Package

Australia Post - Flat Rate Shipping ($AUD Incl. GST)		Typical Coffee Packaging
Max Dimensions	390mm H x 280mm W x 140mm D	Typical Dimensions	360mm+ H x 260mm W x 90mm D	330mm H x 150mm W x 90mm D
Max Weight	4kg	Size	2kg	1kg
Flat Rate Shipping - Regular	$16.65ea
Flat Rate Shipping - Express	$20.65ea
Packaging - Satchel	$0.35ea
Packaging – Parcel Box	$2.37ea

Extra Large Package

Australia Post - Flat Rate Shipping ($AUD Incl. GST)		Typical Coffee Packaging
Max Dimensions	440mm H x 277mm W x 168mm D	Typical Dimensions	440mm H x 277mm W x 120mm D
Max Weight	4kg	Size	>2kg
Flat Rate Shipping - Regular	$20.05ea
Flat Rate Shipping - Express	$27.05ea
Packaging - Satchel	$0.45ea
Packaging – Parcel Box	$2.72ea