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Experience the exquisite taste of Sumatra with Arise Coffee’s Medium Roasted Mandheling Organic Grade 1 Washed Coffee.
Elevate your coffee routine and savor the unique flavors of this extraordinary brew.
Grown in the lush highlands of Sumatra, this exceptional coffee is meticulously handpicked and processed to ensure only the finest beans make it to your cup.
Our medium roast profile enhances the natural characteristics of the beans, offering a perfect balance of depth and smoothness.
Tasting Notes:
Indulge in a symphony of flavors with every sip. Our Sumatra Mandheling coffee boasts:
- Earthy Undertones: A robust, earthy foundation that grounds each cup, evoking the rich soils of its origin.
- Hints of Dark Chocolate: Delightful notes of dark chocolate add a subtle sweetness and complexity.
- Spicy Nuances: A touch of spice lingers on the palate, creating a warm and inviting finish.
- Balanced Acidity: The medium roast ensures a balanced acidity, offering a smooth and satisfying experience.
Why Choose Arise Coffee’s Sumatra Mandheling?
- Organic Grade 1: Our beans are organically grown and harvested, ensuring a pure and natural coffee experience.
- Washed Process: The washed processing method highlights the bean’s inherent flavors, resulting in a cleaner and brighter cup.
- Sustainable Farming: We support sustainable farming practices, helping to preserve the environment and support local communities.
Brewing Suggestions:
To fully appreciate the rich flavors of our Medium Roasted Sumatra Mandheling, we recommend brewing using a French press, pour-over, or drip coffee maker.
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Shipping Policy
Shipping
To return your product, you should mail your product to: Arise Coffee, 211 Gooch road, Clackline
(WA) WA 6564, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted
from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may
vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or
purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping and delivery policy
Within Australia we deliver all our orders via Australia Post. We try hard to deliver your order
within 5-10 days but it will be longer if you live in a remote area.
If goods are damaged or lost in transit then we will take responsibility for this. This rarely
happens and we will deal with Australia Post to sort out any problems. Please notify us for a
return of damaged goods or if your goods have not arrived in a reasonable time frame.
If you are an international customer then we can send goods to you. You will be charged all
postage costs associated with delivery and be responsible for any input duty or sales tax
appropriate to your country. The Australian Goods and Services Tax will not be charged to you.
To return your product, you should mail your product to: Arise Coffee, 211 Gooch
road, Clackline (WA) WA 6564, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted
from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may
vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or
purchasing shipping insurance. We don’t guarantee that we will receive your returned item
Refund Policy
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t
offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received
it. It must also be in the original packaging.
non-returnable items:
- Gift cards and sale items.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our
error
- Any item that is returned more than 21 days after delivery
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied
to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially
posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
[email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at [email protected] and send your item to: Arise Coffee 211
Gooch Road, Clackline (WA) WA 6564, Australia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift
credit for the value of your return. Once the returned item is received, a gift certificate will be
mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to
themselves to give to you later, we will send a refund to the gift giver and he will find out about
your return.
Cancellation / Return / Exchange Policy
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t
offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received
it. It must also be in the original packaging.
non-returnable items:
- Gift cards and sale items.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our
error
- Any item that is returned more than 21 days after delivery
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied
to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially
posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
[email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at [email protected] and send your item to: Arise Coffee 211
Gooch Road, Clackline (WA) WA 6564, Australia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift
credit for the value of your return. Once the returned item is received, a gift certificate will be
mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to
themselves to give to you later, we will send a refund to the gift giver and he will find out about
your return.
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